K.E.Y. Point Solutions is looking to expand our diverse environment by hiring a Bilingual Customer Service Representative to join our team. Our company is based in the Mc Allen area and provides advanced growth opportunities for anyone looking to give back to their community. We assist individuals with cutting-edge technology and help customers on a day-to-day basis.
Our driving force is not only the expansion of our company but the culture we build for our employees. We are currently exceeding our company's goals for the year and are growing at an exponential rate. Our Bilingual Customer Service Representative team serves as the foundation of our business and the liaison between our customers and clients. What makes our Bilingual Customer Service Representative team stand out is their ability to have unmatched interpersonal skills and leave an ever-lasting impression. We are looking for a Bilingual Customer Service Representative who has the utmost ability to work in a fast-paced environment and enjoys giving back to the community.
Responsibilities for our Bilingual Customer Service Representative:
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Develop relationships directly with the customer by being friendly, courteous, empathetic, and professional
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Provide education to customers on products and services we have to offer through in person interactions
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Guide customers through the enrollment process to ensure their qualifications and eligibility
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Work within a team environment and communicate effectively with both customers and team members
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Answer questions that may arise from customers and report directly to management if unsure