BI Analyst Associate

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Summary The University of Michigan, a world leader in the field of diversity, equity, and inclusion, seeks a creative, innovative, and thoughtful person to join its Equity, Civil Rights, and Title IX (ECRT) office as a Business Intelligence Analyst Associate. ECRT, in collaboration with campus partners, fosters, and supports an environment that is accessible, inclusive, respectful, and free from discrimination and harassment. Candidates for this position must have the knowledge, skills, abilities, and experience needed to provide highly responsible and effective support in a fast paced/high volume work environment where attention to detail is crucial. Key skills include accuracy, critical analysis of information, the ability to problem-solve, consistent and effective follow-through on all matters, ability to input reports into a robust database and produce statistical reports, excellent customer service and diplomacy and the ability to handle sensitive matters in a discreet manner. The successful candidate will work in an environment with ever-changing priorities and must be adaptable, and able to work under pressure to meet deadlines. They must also be able to develop relationships across the campus as needed to support a collaborative environment. The position reports to the Business Intelligence Analyst Senior on the ECRT Intake and Support Team. Responsibilities Assist in the design, modeling, and building of data structures, and data mapping routines to support the data and reporting requirements for all areas of the office. Providing support and collaboration on ECRT's data management system including: Logging and assigning matters. Producing scheduled and ad hoc reports with qualitative and/or quantitative analysis for stakeholders. Providing assistance and support to ECRT staff. Auditing cases for closure. Serving as back-up system administrator for ECRT's database, including assisting with user management, changing configurations, and internal broadcasting of reports. Assisting with creating and maintaining procedural documentation for ECRT's database. Assisting with data on various audit reports. Review and update data team email and response templates. Conducting vetting checks. Assisting with logging phone calls, inquiries, and any correspondence ECRT receives. Ability to work outside of regular business hours on occasion, if needed. This may include case logging/assignment, email correspondence, etc. on weekends, evenings, or holidays. Other duties as assigned. Required Qualifications Bachelor's degree or an equivalent combination of education and experience. Considerable experience handling sensitive and confidential information. Must be able to take direction from several people and have proven ability to prioritize tasks with conflicting deadlines, handle frequent interruptions and meet deadlines. Must have excellent organization skills, accuracy, and attention to detail. Demonstrated ability to set priorities and balance multiple projects with high-level accuracy in a deadline driven, fast-paced environment while providing high quality customer service, as well as work independently. 1-3 years experience with database software including design, implementation, maintenance, and reporting. Demonstrated ability to input and manage data with a high degree of accuracy. Excellent oral and written communication skills and demonstrated editing, proofing, and writing experience. Ability to interact effectively with various stakeholders. Desired Qualifications Knowledge of University business and operations. Experience working in higher education preferred. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. Job Detail Job Opening ID 247612 Working Title BI Analyst Associate Job Title BI Analyst Associate Work Location Ann Arbor Campus Ann Arbor, MI Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Nonexempt Organizational Group President Office Department Equity, Civil Rights and Title Posting Begin/End Date 4/15/2024 - 4/29/2024 Career Interest Administration Apply Now