Benefits Enrollment Specialist/Healthcare Customer Service Rep

Buffalo, New York

A-Line Staffing Solutions
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A-Line Staffing is actively searching for multiple, benefits verification reps for a major healthcare company located in Buffalo, NY. This is an exciting opportunity with a client that is looking to move fast for the right candidates. Please contact Brad Zidek at for immediate consideration. Or call at .


KEY RESPONSIBILITIES:

• Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary.

• Schedules patient's deliveries and addresses all patient needs in one phone call with positive and caring attitude.

• Ensures proper follow-ups are initiated so patient's therapy is not disrupted.

• Ensures individualized care goals are met.

• Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.

• Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.

• Plans and organizes work assignments, sets priorities and completes work with minimum supervision.

• Adheres to the service policy and principles of the Advanced Care Scripts, Inc. Care Program. Professional Behavior Participates in Departmental Quality

• Works with Insurance Companies to verify coverage and benefit levels.

Date Posted: 05 May 2024
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