Behavioral Resource Technician R

Req : R29811 Category(s): Clinical Support, Constant Companions Full Time / Part Time: Full-Time Shift: Third Flex Behavioral Resource Technician Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Behavioral Health Department, is looking for a full time Behavioral Resource Technician to join our In-patient Flex Team in Springfield, MA. Resume required with application SCHEDULE: 36-hr weekly position Nights 7p-7:30a rotating schedule Weekly schedule is not fixed and changes days each week. Every other weekend and holiday rotation required LOCATION: Baystate Medical Center, Springfield, MA THE ADVANTAGES OF WORKING WITH BAYSTATE. Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO - up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Adoption assistance Pet, home, auto and personal insurance Life insurance Work-life integration Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more. QUALIFICATIONS: High School Diploma or GED (required) 1 year of relevant patient care experience (required). Prefer 2 years working with behavioral health patients. This experience could include but is not limited to working with behavioral health patients, direct patient care, patients in a group home setting, experience as a paraprofessional, or has successfully worked in a BRT Apprentice Role for 1 year. Experience as a direct health care provider, previous psych sitter, CNA, MA HHA or PCA CPR through American Heart Association BLS Provider required CPI required within 6 months of employment For more information, please visit us online at: or interact with us socially at or on All correspondence can be directed to recruiter: Summary: A Behavioral Resource Technician ("BRT") is responsible for providing continuous observation of the patient or patients they are assigned to. The BRT's role is to ensure that the patient does nothing to harm themselves or others. The BRT must maintain a safe environment and interact with the patient, family, and staff in a caring professional manner. As a member of the health care team, the BRT will provide care for the patient and may include bathing, feeding, toileting, ambulating, turning, and repositioning as assigned. The BRT is responsible for reporting any changes in the patient's condition or behavior to the nurse immediately and documenting every 15 minutes during their shift. This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time. The preferred candidate has a minimum of 2 years of experience working with patients or clients with behavioral health diagnoses. Job Responsibilities: 1) Provides Age-Appropriate Care To Patients Demonstrates knowledge of developmental stages for the following age groups child through older adult: Children, Adolescents, Adult, Geriatric 2) Develops And Maintains Good Human Relations Skills. Introduces self by name to the patient, PCT, and RN, 100% of the time. Consistently displays a respectful, empathetic, and caring attitude toward patients and families 100% of the time. Interacts with other members of the health care team RN, PCT, MD, etc. professionally. Accepts changes in assignments to accommodate the patient's needs. Accepts constructive criticism as demonstrated by positive behavioral changes, if indicated. 3) Job Specific Responsibilities Provides constant observation of the patient/s intervening as necessary to ensure patient safety. Documents patient status every 15 minutes. Independently communicates patient information and observations promptly to the RN. Actively listens to the patient and acts in a caring professional manner. Provides care for the patient; bathing, feeding, toileting, ambulating, turning and repositioning. Demonstrates knowledge and skill in assisting patients with activities of daily living. Follows directions from the RN regarding limitations and privileges the patient has at all times. Possesses the ability to redirect the patient to a different activity. Possesses the ability to de-escalate a patient and maintain a therapeutic environment. Observes and report any significant occurrences in the patient's condition and behavior to the RN. 4)Receives report from the RN and off-going BRT when reporting for duty. Reports off to the RN and on coming BRT 100% of the time. Provides immediate care to maintain the patient's safety. 5) Maintains A Safe Environment For The Patient Remains with the patient at all times if assigned to constant observation unless relieved by a member of the staff. Demonstrates knowledge and skill in maintaining a safe environment and can identify ligature and safety risks in any environment of care. Accompanies the patient off the unit as directed by the nurse and remains with the patient at all times in these areas. Accompanies patients in wheelchairs and on stretchers to procedures. Reports any safety hazards to the RN. If responsible for two patients the BRT may not leave one patient unattended. 6) Understands the care for specific diagnoses such as suicidal, eating disordered, drug or alcohol withdrawal, PICA, Alzheimer's, anoxic brain injury, etc. 7) Communicates to patients that they are a high priority even during busy times. Treats patient information as confidential. Displays sensitivity to patients through non-verbal communication. Utilizes body language such as eye contact, smiling, etc., to demonstrate an interest in the patient. 8) Participates in Competency Validations, Educational Activities, and Staff Meetings. Completes all mandatory in-services and web strategies 100% of the time. Attends and participates in staff meetings. Attends annual mandatory validations. Attends all additional programs as required. Continually seeks to improve skill level and knowledge base. 9) Demonstrates competency for one-to-one observation of patients based on the care of the suicidal patient policy this includes always maintaining constant observation of the patient. Staff providing constant observation must remain awake and alert at all times. Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now