Behavioral Health Patient Access Representative II

To us, it's about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live.

Vail Health has become the world's most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.

In addition to the hospital, Vail Health has many access points including:

Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopedic partners at The Steadman Clinic and Vail-Summit Orthopedics & Neurosurgery.
Vail Health also owns interest in multiple joint venture ambulatory surgery centers (ASCs) throughout the region.
Colorado Mountain Medical, Beaver Creek Medical Center, urgent care clinics in Vail, Dillon, Avon and Eagle, Edwards medical campus and Eagle Healthcare Center.
The Shaw Cancer Center and Sonnenalp Breast Center are the region's only fully accredited cancer treatment center and comprehensive breast center.
Vail Health is also leading the way in serving our communities' behavioral health needs with outpatient behavioral health services at the Edwards Community Health Campus, and the Precourt Healing Center, a 28-bed in-patient behavioral health facility, opening in 2025.
POSITION PURPOSE:

Responsible for patient-facing registration and associated tasks which include information collection, validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and associated paperwork.

ESSENTIAL JOB FUNCTIONS:
Obtains and verifies patient information for registration. Consistently demonstrates dedication to customer service by meeting patients needs in a flexible and responsible manner.
Requests payment of financial responsibility from patient/guarantor.
Obtains federally-required and hospital-required consent for conditions of admissions.
Posts monies collected and/or data entry of charge codes to the financial system.
Supports and participates in all departmental data collection, analysis, and reporting efforts as required by internal and external compliance regulations.
May reconcile daily bank bags.
Works in various patient settings and locations. For example Beaver Creek, Eagle etc.
Perform Switchboard/operator and bed control functions as needed.
Must be able to work a complete Night Shift and take night call when necessary.
Helps to train and educate new staff.
Model the principles of a Just Culture and Organizational Values.
Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

MINIMUM QUALIFICATIONS:

Experience:
Experience in healthcare, previous admitting, clerical, customer service, or hospitality preferred.
License(s):
N/A
Certification(s):
N/A
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:

Course work in Medical Terminology preferred.

Application Close Date: May 31, 2024

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Relocation and housing assistance may be available.