Bakery Operations Manager

Job Description

The Bakery Operations Manager oversees the successful operations of Eataly North America's 24-hour operating bread and pizza alla pala bakeries. The Manager ensures quality and product standards across North America. Reports to the Head of Bakery Operations.

Trains, supports, motivates, guides, and elevates the performance of the in-store Bakery Managers

Collaborates with the Finance Team to analyze and optimize sales, COGs, and labor and to ensure all bakeries operate within budget

Safeguards product quality, verifying proper maintenance of the sourdough starter and the successful execution of Eataly's standard, unique recipes

Guarantees that bakeries meet all safety, health, and sanitary standards

Creates and documents new on-brand recipes and items for bakery promotions

Travels regularly to each bakery to assess quality and to provide in-store support as needed or assigned

Partners with the Bakery Managers, General Managers of Retail, and Directors of Store Operations to troubleshoot issues and implement growth strategies

Liaises with the Merchandising team on fresh products and retail operations.

Communicates directly with vendors for bakery product and collateral needs

Collaborates with the Culinary and Hospitality teams to develop recipes for existing restaurants and new restaurant concepts.

Oversees opening bakery operations in new stores: partners with the Construction Team on floorplan design; assists with ordering supplies and equipment; hires and trains team members; provides ample onsite support

Partners with Human Resources to develop and implement programs to increase talent attraction and retention

Prepares updates and presentations for senior leadership on the status of the bakery

Performs other duties as required or assigned