B2B Industrial Outside Sales Rep

SUMMARY:

This position is primarily responsible for selling corporate products to businesses and industrial establishments (B2B). The Sales Manager is responsible for generating sales orders, contributing to the growth of existing markets by actively promoting all products and services. This position will also be responsible for promoting a successful expansion into new markets, products, and services, by intentionally pursuing (calling on) existing, new, and prospective clients and by performing the following duties. MUST HAVE EXPERIENCE WITH PVF OR FLUID SEALING PRODUCTS.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Provides quality end-to-end customer service (sales call to follow-up on delivery) and ensures customer satisfaction.

Promotes the growth of existing markets in power generation, food, mining, construction, chemical, original equipment manufacturer (OEM), transport, pulp and paper, marine and steel industries.

Handles sales calls.

Oversees cold calls.

Oversees sales reports and expense reports.

Performs miscellaneous office duties (Review invoices, check on orders, quotations, etc.).

Makes phone calls to customers (and potential customers).

Compiles lists of prospective customers for use as sales leads, based on information from multiple sources.

Handles inbound sales lead calls to convert calls into sales.

Overcomes technical and business objections of prospective customers.

Sends product quotation to customers.

Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

Tracks stock levels.

Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

Sends customer invoice for all parts shipped.

Keeps track of all parts shipped and updates information into the sales record database.

Prepares reports on business transactions.

Enters new customer data and other sales data for current customers into computer database.

Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell company products and services.

Determines customer requirements and expectations in order to recommend specific products and solutions.

Recommends alternate products based on cost, availability, or specifications.

Presents price, credit, and terms in accordance with standard procedures and customers' profitability profiles.

Provides accurate information regarding availability of in-stock items

Obtains accurate information from vendors relating to shipment dates and expected date of delivery.

Recommends items needed by customers to increase customer satisfaction and improve transaction profitability.

Educates customers about terminology, features and benefits of products to improve product-related sales and customer satisfaction.

Monitors scheduled shipment dates to ensure timely delivery and expedite as needed.

Contacts customers following sales to ensure ongoing customer satisfaction and resolve any complaint.

Fills requests for catalogs, information or samples.

Remains current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals.

Identifies trends in customer satisfaction or dissatisfaction

Manages time effectively, meets personal goals and works effectively with other members of the distribution team.

Communicates to the purchasing department unexpected increases or decreases in demand for products.

Maintains proficiency in using personal computer, data entry terminal and other common office equipment and software.

Follows company policies and procedures.

Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

Prepares reports on business transactions.

Enters new customer data and other sales data for current customers into computer and database. Works with outside sales representatives to keep account activities and literature up to date. Performs other duties as assigned.

Benefits

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Short Term Disability

Training & Development

Dental

Vision

Ally Health

Cancer