Job Description:
Role Summary/Purpose:
Reporting to the VP, Venmo Marketing Leader of the Venmo-Synchrony partnership, the AVP is responsible for delivering on initiatives. This manager will focus on the product roadmap, track and clear backlog items as well as interface between Venmo and Synchrony to drive program growth including acquisition and lifecycle campaigns. This position requires close partnership PayPal & Venmo's product, marketing and technology teams.
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Foster innovation and deliver e2e customer experience for a Venmo card user
Track backlog items and assume the role of project manager and collaborate with the cross functional agile teams in the delivery of new and enhanced functionalities within the native app
Partner with the Synchrony Product and Digital teams to capture product enhancement opportunities and aid in the product development
Work with business stakeholders to quickly resolve business design and delivery issues and support/drive escalations where required
Monitor and measure product metrics and KPIs to define product success and prioritize future capabilities
Acquire an in-depth understanding of the PayPal and Venmo business while developing a documented fact-base on various facets of the business, e.g., products, channels, marketing tactics, etc.
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's Degree or, in lieu of a degree, a high school diploma and 9 years of marketing experience in the credit card or financial services industries
4+ years of technology marketing experience with critical experiences in amongst others: product development, user experience, channel management; and strategic planning and analysis
4+ years of digital technology experience, preferably in credit card or financial services
Experience working with technical teams within the IT/Agile framework
Ability to travel up to 10%
Desired Characteristics:
Strong organizational skills
Proficient project management skills
Ability to collaborate across the organization and PayPal/Venmo
Demonstrated experience in delivering commercially successful customer solutions into the market
Technically adept with demonstrated experience in product management
Excellent oral and written communication skills
Ability to work cross-functionally and in a small team environment
Grade/Level: 11
The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Marketing