AV/VTC Technician

Who We Are NetCentrics proudly holds a distinguished position as a leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable. We are a diverse group of intellectually curious people, solving hard problems, and living by our core values while bonded by the shared vision to secure our nation - join us. The Opportunity: We are seeking a skilled AV/VTC Technician to join our team. Key Responsibilities: Maintain and troubleshoot a wide variety of VTC equipment, including cameras, microphones, audio and video playback, recording, and duplication devices. Work through and complete assigned tickets in a timely manner. Conduct routine operational tests and fault isolation on AV/VTC systems and equipment. Reserve, schedule, and set up audiovisual equipment as required for events and functions. Perform regular Preventative Maintenance inspections of AV/VTC equipment. Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires, and cables to meet customer requirements. Integrate customer devices with conference room equipment, monitor sound feeds to ensure quality, test and resolve equipment issues, and maintain inventory of equipment. Coordinate requirements with customers and distant end, using appropriate software to update reservations database. Coordinate and schedule ATC & VTC Bridge connection requests and send connection detail information to customers, as well as perform connection testing with far-site participants. Additional Responsibilities: Supervise junior AV/VTC technicians during the operation, maintenance, and troubleshooting of AV/VTC equipment and related components. Test equipment and its functionality. Possess all the skill sets of a junior AV technician, including problem recognition, research, isolation, resolution, and follow-up steps. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Required Qualifications: Education: High School Diploma Experience: 5+ years of relevant VTC or Help Desk experience. Clearance: TS/SCI Required Certification: DoD 8570 IAT Level II Certification (Desired) Who We Are NetCentrics proudly holds a distinguished position as a leader in cybersecurity, enterprise IT, and telecommunications solutions and services. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable to Secure our Nation. A Place Where You Belong At the heart of our organization lies a set of five core values that guide every facet of our work. "Mission First" epitomizes our unwavering commitment to our goals. "People Always" underscores the significance we place on our team's well-being and development. We continually strive to "Be Eminent" by consistently pushing the boundaries of excellence. "Embrace the Team" reflects our unwavering belief in the power of collaboration, recognizing that together, we attain greatness. With every action, we "Act with a Purpose," ensuring that our efforts contribute meaningfully to a larger mission. These values serve as the bedrock of our company culture, propelling us forward as a united and purpose-driven team. Why Join Us Join us not just to be a part of safeguarding our nation, but to be at the forefront of innovation, where your ideas and expertise play a pivotal role in shaping the future of cybersecurity and IT. Together, we're not just protecting systems; we're pioneering them. Come be a part of our team and redefine the possibilities in our industry. EEO Commitment This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled