Job Description NetImpact Strategies is seeking a proficient Video Telecommunications Specialist Mid Level to join our our onsite team in San Antonio, TX. In this role, you will be responsible for designing, implementing, and maintaining video telecommunications systems to meet the organization's needs. If you have experience in video telecommunications technology, strong technical skills, and a dedication to providing excellent user support, we encourage you to apply. Responsibilities Design and implement video telecommunications systems that meet the organization's needs. Ensure that all systems are configured to provide optimal performance and Configure and maintain video telecommunications equipment, including hardware and software components. Perform regular system updates and maintenance to ensure continued functionality and security. Provide technical support to users of video telecommunications systems, addressing any issues or questions they may have. Conduct training sessions to educate users on the effective use of video telecommunications tools and technologies. Monitor the performance of video telecommunications systems to identify and resolve issues promptly. Optimize system settings and configurations to enhance performance and user experience. Integrate video telecommunications systems with other IT and telecommunications systems to ensure seamless operation and interoperability. Collaborate with other IT professionals to coordinate system integrations and upgrades. Implement security measures to protect video telecommunications systems from unauthorized access and potential threats. Regularly review and update security protocols to maintain the integrity and confidentiality of communications. Maintain detailed documentation of system configurations, maintenance activities, and user support interactions. Generate reports on system performance, usage statistics, and any incidents or issues encountered. Coordinate with vendors for the procurement, installation, and maintenance of video telecommunications equipment. Manage vendor relationships to ensure timely support and resolution of issues. Stay updated on the latest advancements in video telecommunications technology. Propose and implement new solutions to improve the efficiency and effectiveness of the organization's telecommunications systems. Ensure that all video telecommunications systems comply with relevant industry standards and regulations. Implement best practices to maintain compliance and improve system reliability. Qualifications Required One or more of the following certifications (IAT II): CCNA-Security CySA+ GICSP GSEC Security+ CE CND SSCP Four (4) years of experience demonstrating the required proficiency. Bachelor's degree and/or equivalency. Public Trust or Secret Clearance Eligible Preferred Current or past DHA support experience preferred Federal Consulting Industry Experience Preferred About Us Perks of working at NetImpact Strategies Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too.) Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022. Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet ABOUT US NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. ACCESSIBILITY NOTE NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact . EQUAL OPPORTUNITY EMPLOYER NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
Date Posted: 15 June 2024
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