Auditor Membership I

Responsible for auditing group (small/large/complex) accounts to ensure premium payments and/or reimbursements are processed/reported in timely/accurate manner.

Audits subscriber accounts to ensure premium payments are within grace period.

Resolves billing/payment problems, adjudicates insufficient and/or incorrect payments back to subscribers. May serve as primary contact with group regarding monthly reporting activities.

Prepares monthly activity reporting for groups.
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Audits large and complex accounts.

Prepares deposits of subscriber payments.

Processes check runs and writes member checks to cut reimbursements to subscribers.

Resolves discrepancies noted from controllers.
•10% Processes refunds to subscribers.

Responds accurately and timely to internal/external customers with regard to reporting and processing of premium payments and reimbursements.

Skills and Abilities: Good judgment skills. Effective customer service, organizational, problem solving skills. Demonstrated verbal and written communication skills. Analytical or critical thinking skills.