Title: Assistant Property Manager
Job Classification: Non-Exempt
Reports To: Property Manager
Purpose: Help support and maintain REE properties by assisting the Property Manager in a wide variety of areas as well as support other property staff with training as necessary to ensure the property and all employees succeed.
Assistant Property Manager Job Duties and Responsibilities:
- Provide all residents with exceptional customer service and foster good resident relations.
- Assist in training and supervision staff on all job responsibilities and be a valuable leader of an effective on-site team.
- Follow and show REE's mission, vision, values and manage enforcement of policies and procedures.
- Perform job duties in a continuous manner without assistance/supervision.
- Meet and greet prospects in person and on the telephone.
- Assist in filing UD's and sending out late rent letters.
- Assist residents and applicants with their questions and record maintenance service requests.
- Receive and enter rents security deposits, concessions, late fees and all other charges from applicants and residents.
- Participate in rent collection, and collection of delinquent rents.
- Maintain site records (resident files, certification, payables, M/I and M/O inspections, etc.)
- Perform community inspections as directed by Property Manager.
- Assist in maintaining budget controls, maximizing income potential and controlling operating expenses.
- Participate in preparing for and performing the marketing outreach program.
- Assist and participate in resident activities and retention programs such as National Night Out.
- Assist in maintaining impeccable curb appeal and interior cleanliness.
- Participate in the polishing up of the model, vacant apartments, and the tour route.
- Assist with scheduling vendors and helping other site staff in the completion of capital improvements, projects and regular maintenance requests as necessary.
- Perform other duties, as assigned.
Assistant Property Manager Position Requirements:
- Must possess a minimum of three years of progressive property management & Leasing Agent experience, including supervisory responsibilities.
- Must possess the ability to communicate effectively, both verbally and in writing.
- Must possess excellent organizational skills and the ability to multi-task and meet deadlines.
- Must have intermediate proficiency with Microsoft Office applications, Yardi and Knock experience desired.
- Maintain professional office environment, treating all applicants, residents, fellow employees with respect.
- Must have knowledge of Fair Housing Laws.
- Current valid driver's license, insurance and a reliable vehicle.
- Consistently follow, enforce and support REE screening criteria as required by the Fair Housing Laws and REE.
- Some travel may be necessary dependent on the location of your property.
Assistant Property Manager Physical Requirements:
- Ability to sit for long periods of time at a computer.
- Ability to lift up to 10 pounds.
- Ability to twist, turn, bend, and walk up and down stairs as necessary
Monday through Friday, some weekends as necessary dependent on business needs.
40 Hours, Full Time
Compensation details: 22-24 Hourly Wage
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