Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
Why join us?
- An award-winning culture. We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 175+ community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
Why join this team?
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
Job Description Summary
The Private Wealth Client Services Associate provides comprehensive administrative support to a growing team of internal private banking and portfolio management professionals. Persons in this role serve as primary point of contact for other inter-company operational teams across the organization. Additionally, persons in this role will serve as point of contact for a number of select client relationships providing administrative, funds movement and brokerage trade execution services.
What You'll Do
- Coordinate all facets of onboarding new clients to the firm's portfolio management and advisory service platforms along with those of complementary external asset management organizations. These duties include but not limited to opening new accounts and preparing client documents in accordance with internal operational and regulatory processes and procedures.
- Perform on-going account maintenance including but not limited to funds disbursements, facilitating wire and ACAT transfers, executing security transactions, assisting in client gifting of securities, as well as handling client account updates such as investment objective changes, name/address changes etc.
- Review client account activity daily to ensure overall accuracy, proper trade settlement and account reconciliation.
- Provide clear, on-going, multi-stage on-boarding activity updates and progress communication to internal client relationship management team stakeholders and outside clients.
- Assist with development and implementation of operational and workflow improvements to maximize efficiency and effectiveness of client service support in order to ensure a high level of client and team member satisfaction.
- Identify problems immediately and escalate issues to management to seek timely resolution.
- Meet all firm policy, compliance, and regulatory requirements.
Knowledge/Skills/Background/Experience
- High School Degree
- 2-4 years of experience in a similar role within private wealth management industry.
- FINRA Series 7/63 license or willingness to complete preferred.
- Demonstrated understanding of complex investment and portfolio management products including alternative investments a definite plus.
- Confident ability to interact with high net worth individuals.
- Exceptional verbal and written skills; detail-oriented and highly organized with proactive follow-up skills and strong client focus.
- Proven ability to work independently and competently handling multiple responsibilities with a high degree of accuracy in a fast-paced, demanding work environment.
- Strong capability to work collegially with various internal partners while maintaining a strong sense of accountability to the role and team.
Benefits
Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank , we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.