Associate Director

About Us At Johnson & Johnson Innovative Medicine (JJIM), what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. Johnson & Johnson Innovative Medicine's Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Immunology Dermatology for a specific territory. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio. Job Description The Associate Director, Immunology Dermatology is accountable for effectively mentoring, developing and leading a Field Reimbursement team who are responsible for access & fulfillment related activities across Immunology healthcare provider accounts and executing on the PECS Field Reimbursement strategy. The Associate Director is focused on ensuring healthcare providers, patients, and caregivers are enabled with the information, tools and resources needed to ensure patient ability to start and stay on therapy. They will also foster compliant communications across multiple JJIM departments including Patient Access, Pharmacy Access, Medical, Market Access and Field Sales. In this role the ideal candidate will: Mentor, develop and lead a diverse and talented team who are competent and skilled in the JJIM Immunology business, the healthcare marketplace, and in access & fulfillment. Be responsible for access & fulfillment related impact for JJIM prescribed patients starting or staying on therapy. Develop both long and short-term strategic planning for the team and manage seamless team execution of related tactics in a fast-paced environment. Pull-through district vision, create team culture, motivate performance, forge valuable customer relationships, and achieve the team's overall goals. Demonstrate core competencies in identifying, understanding, and addressing access & fulfillment related patient obstacles including knowledge of Buy & Bill, Medical Benefit and Assignment Of Benefit (AOB), specialty pharmacy, pharmacy benefit and site of care. Collaborate with partners and work in the field with minimal supervision. Partner with supplier management team to ensure seamless execution. Manage and allocate budget in alignment with team objectives. Other duties may be assigned as needed. All responsibilities of the Associate Director will be carried out with strict adherence to the JJIM Credo and HCC Guidelines, in line with the FRM Rules of Engagement.