Associate Director

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details
Associate Director - Mental Health Unit
Mental Health Unit
Full Time Status
Variable Shift
Summary
This position is a leadership entry position designed to prepare future leaders for the organization. The role combines education, orientation and mentoring to assure effective leadership performance. Principle responsibilities will include directing the overall clinical care and function of the assigned unit during an assigned shift; assuring unit is appropriately staffed, and providing performance feedback, coaching and discipline of the clinical staff. The Associate Director will assess, monitor and educate the staff on patient care and assure safe, compliant care while meeting patient satisfaction needs and goals of the unit and the organization. All duties will be carried out with a focus on effective relationships with unit staff members, ancillary departments, physicians, other hospital leadership and ultimately, with patients and others visiting the system.
This position is employed by Mosaic Health System.
Duties
Supports the Director and Service Leader in implementing objectives and recommending improvements that support the mission and vision of the organization, particularly as regards patient safety, quality and satisfaction. Is a participant in developing and maintaining staffing standards and guidelines; ensure appropriate staffing for shifts, ensure integrity of patient acuity data, and work with other departments to identify and resolve unit staffing issues on a regular basis.
Participates in caregiver development activities-interacting as needed with Director, Learning and Development Center and others to continuously improve outcomes.
Effectiveness of department staff. The Associate Director will contribute information in developing annual performance reviews and provide mentoring and coaching to optimize caregiver performance and assure safe and satisfactory care to patients.
Monitors caregiver and patient satisfaction data to define primary issues impacting scores and working with others in the department and organization to assure effective individual and team-oriented effectiveness. Will be responsible for visiting with patients and their family members to identify and resolve any immediate issues, as well as associated implications for caregiver coaching.
Participates in hiring, discipline, and grievance handling to assure optimal clinical and team performance. Carry out these tactics in compliance with organizational standards and procedures along with local, state and federal employment law.
Maintains effective and professional relationships with Physicians and other medical staff, ancillary department personnel on the unit, and support services. Will demonstrate effective problem solving and conflict management skills at all times
Monitors patient charts and other documentation to assure staff compliance with all internal and external professional and regulatory standards as well as to ensure a safe, clean physical environment.
Engages in self-development in clinical, professional, and managerial arenas. Collaborates with Director to meet personal and professional learning needs through informal and formal methods. Successfully complete required leadership development curriculum and new leader orientation.
In coordination and support of Director, plan and conduct unit meetings, encourages open communication and verbalization of opinions in an attempt to identify and resolve problems on the unit/department, and strives to reduce tension and anxiety among staff members.
Work with Director to assure leadership coverage of the unit as needed.
Qualifications
Bachelor's Degree in Management\Business or relevant clinical field preferred. Working toward a BS\BA degree required for anyone without such a degree.
Licensed\certified in the appropriate clinical area in the state of Missouri. BLS certification required.
Experience in Healthcare, hospital or clinical setting with two (2) years' experience.