Assistant Manager

Job Description Job Description Description: The Retail Assistant Manager supports the Store Manager in the daily operations of the store. This includes the responsibility of assisting the store in achieving sales goals, meeting merchandising standards and delivering operational excellence through effectively leading a high performing team. The Assistant Store Manager collaborates with peers as well as the Area Manager to assess the needs of the customer and develop the best methods for achieving service, sales and operational objectives. In addition, the Assistant Manager is expected at times to provide full leadership over the store.

Responsibilities:

Assist in the areas of merchandising, operations, sales and customer service

Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service

Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.

Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.

Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.

Act as a partner between customers, sales associates and store leadership

Maintain an awareness of all product knowledge, and current or upcoming product

Contributes to a positive and inclusive work environment

Requirements: Minimum 2 years of management/supervisory experience; retail management experience a plus

Proven experience in a retail/customer service environment

Ability to train, coach, develop and motivate employees

Demonstrate effective interpersonal, organizational and leadership skills

Ability to work evenings and weekends

Ability to lift up to 25lbs

Benefits:

Bonus Incentive Plan

Medical, Dental, Vision & Disability Insurance

Life and Long-Term Disability Insurance

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Parental Leave

Employee Discount

PM20

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