Assistant Housekeeping Manager

Job Description

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

Lead and manage the day-to-day operation of the department and ensure service standards are followed

Address guest concerns and react quickly, logging and notifying proper departments as required

Consistently offer professional, friendly and engaging service

Oversee the daily preparation of all VIP and show rooms

Assist in training the team in proper procedures and correct use of equipment to establish departmental efficiencies

Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly