0984 - SIGNAL HILL, CA, 1801 WILLOW STREET, Signal Hill, California, United States of America Req
Sunday, May 12, 2024
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To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.
Essential Job Functions
Support the General Manager's efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:
Recruiting, hiring, and retaining all restaurant employeesin compliance with the employee position report
Ensuring the entire team is certified according to the current training process at all times
Fostering an environment of continuous learning
Creating a service oriented culture
Promoting an environment of fun and teamwork
Evaluating performance and recommending salary increases
Recommending, approving, and administering disciplinary action, suspension, and/or termination
Developing and growing team members
Deliver the Brand to everyone the Del Taco Way by:
Executing Del Taco Standards and using our processes and systems 100% of the time
Maintaining the facility and customer areas
Maintaining all equipment to operational and safety standards
Delivering only quality products to Del Taco standards every time
Adhering to cleaning schedules and standards
Ensuring employees are in proper uniform
Ensuring a consistent service experience
Ensuring POP and signage is present and in the approved location
Achieve or exceed Sales plan and build customer counts and loyalty by:
Assisting the General Manager in identifying and communicating sales goals (daily, weekly, year over year)
Ensuring the right people are in the right places according to projected / actual sales
Increasing customer count and check average, and maximizing capacity and customer value
Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers
Staying aware of local events; Understanding the store's current trade area and competition
Executing speed (speed with a smile) and service standards
Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan:
Maintaining staffing levels to actual sales
Complying with labor laws
Accurately ordering and managing inventory to reduce waste and prevent theft
Ensuring cash handling procedures and standards are in place and followed
Performing cash audits and addressing identified issues
Executing safety and health standards
Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
Achieving and communicating controllable cost targets
KNOWLEDGE, SKILLS & EXPERIENCE
High School diploma or equivalent
1 - 3 years experience in QSR industry / full service concept or 1 - 3 years experience within Del Taco management
Knows all Del Taco food safety standards and is ServSafe Certified
Excellent communicationand interpersonal skills; great telephone manner
Excellent analytical, problem solving, and math skills
Ability to work with minimal supervision, under pressure
Proven ability to lead and motivate a diverse team, and promote learning, development and career growth
Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
May perform other responsibilities as assigned.Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)All duties are expected to be performed while clocked in.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
- 0984 - SIGNAL HILL, CA, 1801 WILLOW STREET, Signal Hill, California, United States of America