Assistant Director of Fitness and Wellness Services

ABOUT STANFORD RECREATION & WELLNESS Stanford's Department of Athletics, Physical Education and Recreation (DAPER) is the premier intercollegiate athletics and recreation program in the country. We are the proud Home of Champions and support the university's physical education, recreation, and wellness initiatives. Aligned with the pioneering spirit of Stanford University, Stanford Recreation and Wellness is committed to bold and purposeful engagement. We ignite a culture of belonging and wellbeing through movement, adventure, play, and learning. Our fifty-two full-time staff and over 400 part-time staff manage eight recreation facilities at one of the world's most beautiful universities. Hosting over a million visits annually, we work cohesively, lead with courage, and pursue and revere excellence. We are building a community that is inclusive and a diverse team that is committed to excellence. We take risks. We are willing to lead. We innovate. We develop our employees. We promote a culture of gratitude and recognition. We have fun. If that sounds like you, join us. JOB PURPOSE The Assistant Director of Fitness and Wellness Services oversees the execution of the Fitness and Wellness Services program consisting of paid personal training (including personal training, private Pilates, and small group training) and free BeWell-Eligible Personal Training and Fitness Assessments. In this role, your focus will be on reaching the broad Stanford community to support their recreational and wellness goals through engaging in effective, inclusive, and exceptional programming. Your responsibilities will include: Staff Management (40%)
•  Coordinate one-on-one Fitness and Wellness Services by providing leadership to program staff. Responsible for the daily management of staff, including recruitment, hiring, scheduling, motivation, and retention. Plan, organize and facilitate training, work assignments, evaluations, and if needed, disciplinary action for personnel. Trains staff in the use of the recreational facilities, fitness assessment equipment, and software program(s). Ensures customer encounters are courteous, respectful, and efficient. Administrative Responsibilities (30%)
•  Assist in administration of the software system(s) related to the Fitness and Wellness Services program. Collect and compile operational and statistical data to determine and improve methods and procedures to better serve the program and campus community. Collect satisfaction surveys and customer response forms; create reports and recommend solutions. Ensure prompt and effective verbal and written communication with staff, participants, and supervisor. Program Management (30%)
•  Oversee the day-to-day operations of the one-on-one Fitness and Wellness Services program, consisting of paid personal training (including personal training, private Pilates, and small group training) and free BeWell-Eligible Personal Training and Fitness Assessments. Formulate innovative and creative methods of recruiting, retaining, and serving members of the campus community. Review, evaluate, and recommend changes to the policies and procedures relating to the operations of Fitness and Wellness Services, with constant regard to program objectives and the department's strategic plan. Organize and/or conduct personal training certification classes for revenue generation and staff recruitment. Ensure policies and procedures are followed in accordance with established safety and risk management standards. Develop and maintain positive working relationships with University and/or community representatives, vendors, and other regular contacts. Ancillary Responsibilities:
•  Engage in professional development as approved to keep abreast of current trends and issues. Maintain all necessary certifications related to job responsibilities. Exercise flexibility to work evening or weekend hours as needed. Perform other duties as assigned including serving on relevant committees serving as proxy for the Director of Fitness, Wellness, and Inclusion on occasion. MINIMUM REQUIREMENTS Education and Experience Bachelor's degree and one year of relevant experience or a combination of education and relevant experience. Master's degree in exercise related field preferred. Knowledge, Skills, and Abilities
•  Advanced knowledge of current personal training, Pilates, and fitness assessment approaches, trends, risk management, and best practices. Ability to lead a large, diverse team of part-time staff, including student management strategies. Strong verbal and oral communication skills. Ability to develop programs to attract and retain participants and generate revenue. Ability to coordinate daily activities including work scheduling, quality assurance, monitoring of activities, and supervision of personnel. Ability to meet expected deadlines and schedules. Demonstrated ability to set priorities to perform a high volume of detailed work with constant interruptions. Demonstrated ability to provide a high standard of customer service. Engagement in NIRSA, IRSA, or other recreation or sport professional associations. Working knowledge of applications such as Google Workspace and Microsoft Office. Skills to work with and successfully manipulate software such as Fusion, Connect2Concepts, or When2Work. Ability to interact and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Certifications and Licenses
•  Nationally recognized personal training or group fitness certification required. Current CPR, AED and First Aid certification. PHYSICAL REQUIREMENTS
•  Ability to exert physical effort, including the ability to lift a minimum of 50 lbs., bending, squatting, reaching, or being on feet for long periods of time. WORKING CONDITIONS
•  May need to work flexible hours to meet the business needs of the position. May need to work occasional extended hours. This position is primarily in person with the occasional ability to work from home. WORK STANDARDS
•  Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, DAPER's Integrity: This position, along with all DAPER coaches and staff, is responsible for the integrity of Stanford's intercollegiate athletics program and for the reputation of Stanford University. This position is responsible for ensuring that his/her/their involvement with Athletics Department activities maintains the integrity of the University's reputation and does not negatively impact the relationship between the University and its faculty, staff, students and alumni. Additionally, this position must comply with University policies and procedures, NCAA and Pac-12 rules and regulations. The expected pay for this position is $66,560-80,600 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Full-time Job Code: 4661 Employee Status: Regular Grade: G Requisition ID: 102587 Work Arrangement : On Site