Job Description Job Description Description: Assist the branch manager with the overall operation of the credit union branch. Assume responsibility for the branch when the branch manager is absent. Work at a branch with less than ten full-time employees.
ESSENTIAL FUNCTIONS- Assist the Branch Manager with the operations of the branch. May include scheduling staff, answering questions on products and services, policies and procedures, or rules and regulations.
- Assist the Branch Manager with branch security at all levels to include open/close of the facility, vault, and safe deposit.
- Apply policies and procedures for the branch.
- May function as an MSR on an as-needed basis, filling in for peak schedules or for an absence or shortage on the teller line.
- May function as a head teller in scheduling, ordering cash, balancing, etc.
- Act as a loan officer with an assigned level of authority.
- Assist staff or members in solving account problems.
- Maintain a cross-selling environment within the branch.
- Act as Branch Manager in the absence of that person.
- Other duties as assigned by President/CEO or Executive Management.
COMPETENCIES/SKILLS - Ethical Conduct
- Leadership
- Decision Making
- Excellent Oral and Written Communication
- Member Focus
- Promoting Skills
Requirements:
REQUIREMENTS/QUALIFICATIONS - High School Diploma or Equivalent
- Associates Degree Preferred
- 6 Months Member Service Experience Preferred
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phone, photocopiers/scanners, filling cabinets, 10-key calculator, and fax machines. The position requires manual dexterity, the ability to lift files and open filing cabinets. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl as necessary.
The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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