Area Group Sales Manager

Washington, Connecticut

Mayflower Inn and Spa
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Job Description

The Area Group Sales Manager is responsible for identifying and sourcing group business in a specific geographic area in accordance with the collection's strategic plan to maximize room revenue during peak and nonpeak periods. Area Group Sales Manager is responsible for the overall management, productivity and achievement of sales goals for the assigned region. Group Sales Manager reports directly to the Area Director of Sales to ensure that sales and booking strategy is in line with properties business needs. The ideal candidate would be highly motivated, organized, enjoy leading and developing associates and interacting with guests.

The Area Group Sales Manager also works as a team member with the sales and catering staff and is in close contact with support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business.

This position will be responsible for soliciting group business and achieving revenue goals for the four Northeast Auberge Properties; White Barn Inn, Vanderbilt, Mayflower Inn & Spa and Wildflower Farms.

Position will require frequent travel to each property and is a fully remote position. Candidates should reside in or around the Tri-state area.

Responsibilities include but are not limited to:

Oversee account and booking goals in the assigned region.

Organize and schedule direct sales efforts via phone, email and in person, average of 100 proactive sales activities per month.

Create and conduct curated site visits on property

Plan and execute Client Entertainment Events both on property and in market

Evaluate and initiate opportunities for developing new sources of business.

Plan and execute a 12-month strategic business plan.

Support and participate in daily business reviews, weekly GRC calls, Daily DBR calls and monthly conference calls with the Director of Sales and property specific calls as needed.

Accurately maintain and build a database of clients. Responsible for overall accuracy of regional databases.

Keep department heads informed of problems in order to ensure prompt correction and ensure guest satisfaction.

Be available to work on property as required to host VIP site visits and key client program operation.

Log all daily activities into Delphi.

Provide feedback and goals and objectives in preparation of annual sales plans and budgets.

Ensure effective group pricing strategies are properly communicated to group clients.

Develops regional planning and strategies to increase brand exposure.

Evaluates promotional events, trade shows, community and industry events to make sure attendance produces the proper return on investment.

Maintain customer, trade, industry and staff relations.

Maintain ethical and professional standards of sales service.

Maintain professional appearance and demeanor and to conduct personal behavior in a mature and professional business manner while representing the company.

Travel and work flexible days and hours.

Perform other duties as directed, developed or assigned.

Date Posted: 08 April 2024
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