Area Facility Manager Area

Job Description

About the Role

As an Area Facilities Manager USA & CA in the Expansion Function, you are responsible for enabling and securing the operations of the multi-brand store portfolio teams by providing qualitative Facility Management services in your assigned area in the US. This role will manage and coordinate all Facility Management suppliers for the assigned store portfolio and collaborate with internal and external stakeholders to manage and run various projects. The Facilities Manager will monitor the status of their store portfolio and plan, budget, forecast and follow-up necessary actions to secure the lifetime of the assets. This role will act as an internal service provider to all Brands, securing a high-quality service in line with expectations on urgency.

This field-based role reports to our Sales Market Construction & Facilities (C&F) Manager and is based out of San Francisco (CA).

A Day in the Life

Secure the Facility Service delivery to stores and other properties for H&M Group based on the agreed requirements and planned activities

Source, contract and manage several external Facility service providers

Ensure contractual compliance for Facility Service delivery from External Service Providers and Landlords by active performance and contract management

Provide operational input for new stores and rebuilds in order to secure long-term cost and quality levels

Communicate initiatives and developments for H&M Group which will have an impact on Facility services to stores and other properties

Work closely with Sales Market C&F Manager to implement the market Facility Strategy and translate into operational activities and actions

Drive collaboration with other Expansion departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly

Collaborate with the Regional C&F Specialists in order to optimize your store portfolio's energy efficiency as well as cost and quality performance

Create and maintain Facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work

Secures FM20 projects as needed to secure expected quality through-out portfolio of stores. Including creation of business cases, presenting to the Investment Committee, creating projects in LIMA, execution and closeout of such projects.

Works directly with the Facility Project Manager to ensure HVAC & VT assets projects are planned as needed.

Monitor the status of your store portfolio, identifying investment needs and take necessary actions to secure the lifetime of the portfolio

Align all Facility activities with the overall store plan to optimize investments and running costs

Responsible for the Store portfolio Facility cost budget, based on agreed requirements and planned activities

Monitor and follow up cost performance based on actual versus budget, including forecasts

Monitor and follow up quality performance based on predefined quality measures.

Act as internal service provider to all Brands, securing a high-quality service in line with expectations on urgency

Secure the Health & Safety of staff and customers by working closely with local Security department and act when necessary

Additional Accountabilities:

Manages and reports on the budget for FM20/SP10 store projects as well as individual store closure project budgets on an as needed basis

Solicits and manages Vendor proposals and invoicing

Required domestic travel up to 30% of time