Applications Engineer

Job Description

Semi OEM Application Engineer 2 at INFICON is responsible for assisting with advanced applications related to INFICON products. They offer technical assistance to both field staff and customers, ensuring the correct deployment and support of INFICON products. Individuals at this level possess a deep understanding of the market's processes, equipment and challenges that the company's products address. This position requires individuals to work autonomously and be capable of independently devising and implementing solutions to issues with minimal supervision.

Provide technical and troubleshooting assistance for existing INFICON product installations at customer sites. This involves conducting essential data analysis concerning VCP and other products, as well as effectively triaging issues with VCP and other products.

Trouble shooting of INFICON equipment and applications with ability to find root cause failure. Design and conduct tests (either in-house or at customer locations) to evaluate Vacuum Control products for particular applications. Report test results to internal and external customers.

Work with KAM, Sr. Application Engineer, Account Team, and BU to understand requirements and achieve project objectives.

Deploy and support sensor integration on broad array of semiconductor process equipment.

Provide technical assistance within areas of specialty for customers.

Provide written and oral feedback to the customer on applications work including process troubleshooting, recipe development, and installation procedures.

Identify unexplored process areas where INFICON sensors and software can add value to the customer.

Provide written and oral feedback to onsite account Manager on weekly activities, customer requests, needs and requirements.