Application Support Analyst

Pittsburgh, Pennsylvania

Dexian DISYS
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Role: Office 365/MS Exchange Admin


Location: 1 day onsite in Pittsburgh PA, or Lake Mary FL


Duration: 6 Months + Extensions or Possible Conversion




Responsibilities:



  • Troubleshoot higher-level, complex issues related to Office 365, Exchange Online, and Exchange on-premises.

  • Address mail flow issues and resolve duplicate account issues.

  • Collaborate with a team of engineers.

  • Act as an escalation point for urgent service issues during the India overnight shift.

  • Provide support via ServiceNow and Microsoft Teams.



Requirements:



  • 5-7 years of experience

  • Strong knowledge of email security principles and network security principles.

  • Experience with demark, DKIM, SPF, Proofpoint, and Exchange Online Protection would be a plus

  • Familiarity with Active Directory and cloud-based certifications.




Preferred Qualifications:



  • Degree not required.

  • Experience with Exchange Server versions 2016 and 2019.

  • Previous experience working in a global support environment.



Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.


Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.


Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



Application Support Analyst
Date Posted: 17 May 2024
Job Expired - Click here to search for similar jobs