We are recruiting for a Application Engineer in Rochester, NY.
Pay rate: 80K - 110K DOE
NO C2C FOR THIS ROLE
As the Application Engineer you will support the Sales force and sales partners.
The Application Engineer must be able to identify key attributes of a Motion Control Application, allowing the application engineer to configure bill of material, estimate hours required for development of electrical control panels and software development, providing the information in highly detailed quotes and proposals to the customer. Knowledge of Factory Automation equipment with a concentration in Motion Control, Computer Numerical Controls, (CNC) and/or programmable Logic Controllers (PLC) is required. Machine design a plus.
Essential Duties and Responsibilities - Application Engineer:
• Direct Customer Interface with following activities: o Pre and Post Sales Support either by phone, video conferencing or at customer site. o Ability to translate customer Motion Control System requirements into a comprehensive proposal/quote that may also include the following activities: ? Determining and understanding mechanical requirements including Servo Motor Speed/Torque; Duty Cycle; and feedback resolution. ? IO and Network Communication requirements. ? Interface to 3rd party devices. ? Assessment of Non-Recurring Engineering.
• Interface with management, engineering and production including but not limited to: o Supporting Sales Strategy and Tactics for continued performance improvement. o Participate in courses of actions for closing sales while managing opportunities. o Inform management of all critical sales issues, events, and threats in major accounts with appropriate priorities. o Working with ERP system. o Familiarity with the Strategic Selling Process of a plus.
• Other Sales Activities: o Upsell at existing opportunities. o Increase quantity of opportunities in the sales funnel. o Identify the roles of key individuals at opportunities, fulfilling their requirements, while creating and cultivating positive relationships at all levels of the organization. Develop opportunities and move forward through the sales funnel. o Secure the "order" for individual opportunities. o Accomplish these steps for concurrent multiple opportunities.
• Answers routine questions on applying and programming products, either via the phone, on-site or through the remote diagnostics via the internet
• Backup Telephone/Email Support: Assists in Department coverage from 7:45 AM through 5:15 PM. Supports goal of immediate response to customer calls by answering the phone when not on the phone. Participates in call quality monitoring. Enters call data as relevant into ERP and in a form presentable to the customer. Follows up on open calls and elevates unresolved issues. o Quotes repair and replacement parts orders and issues Return Authorizations to customers as well makes recommendation for New items, involving Sales Organization as needed.
Minimum Qualifications:
• Bachelor's degree in engineering, preferably Electrical, Electro-Mechanical or Mechanical Engineer.
• Minimum of 2-5 years in application or sales of technical products, preferably in Industrial Automation.
• Experience with Industrial Automation at all levels including: o Custom Automation Machines. o Robotic and Motion Control Systems.
o Programmable Logic Controls (PLC).
o Computer Numerical Controls (CNC).
• Experience working with people at multiple levels of an organization.
• Understanding Motion Control Applications including Tension Control; Rotary Knife with Registration; Flying Shear; Winding; Camming; Interpolation and Pick and Place a plus.
• Experience working with Distribution and as Direct Sales to Original Equipment Manufacturers and Integrators.
o Experience as applications engineer, systems engineer, or sales support engineer is a plus.
• Computer Skills including Microsoft Office, ERP or Other Business Type Databases and familiarity with application specific software such as Ladder, Structured Text; Basic.
• Ability to travel 20% supporting Sales. Some International travel
If you are interested in this Application Engineer job, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Mike Keegan at or
Pay Details: $80,000.00 to $110,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.