Anatomic Pathology Support Rep II, Marlborough, MA - Monday through Friday 8am - 5pm
The position provides general support for the Anatomic Pathology function.
- Filing and retrieval of slides as requested
- Electronic recording of slides into Laboratory Information System (LIS)
- Storage of laboratory records according to established record management protocol
- May load/unload slides onto the Focal Point instrument
- Manage process for requesting recuts, special stains and immunohistochemistry stains
- May provide QA/QC documentation support
- Participate in orientation and training of newly hired employees, as needed
- Escalate complex customer issues to appropriate individuals/departments
- Monitor and manage pending lists
- May administer and track approved release of AP materials according to corporate policy
- May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
- Contact clients to request additional information
- Handle incoming calls, responding in a professional and timely manner
- Able to perform all AP Support Specialist I duties, as needed
- Other duties as assigned
QUALIFICATIONS
Required Work Experience:
1-3 years related experience
Preferred Work Experience:
N/A
Physical and Mental Requirements:
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
- Ability to stand and work at the bench for long periods of time.
- Frequent walking and/or standing.
- May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
Knowledge:
- Knowledge of basic computer functions
- Quest LIS knowledge is desirable
- Knowledge of medical terminology is desirable
Skills:
- Data Entry skills
- Good clerical, organizational, phone and communication skills
EDUCATION
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.