Anatomic Path Support Representative II

Category Laboratory Location Marlborough, Massachusetts Job function Operations Job family Laboratory Operations Shift Day Employee type Regular Full-Time Work mode On-site Anatomic Path Support Representative II - Marlborough, MA - Monday - Friday 8:00am - 5:00pm The position provides general support for the Anatomic Pathology function. Filing and retrieval of slides as requested Electronic recording of slides into Laboratory Information System (LIS) Storage of laboratory records according to established record management protocol May load/unload slides onto the Focal Point instrument Manage process for requesting recuts, special stains and immunohistochemistry stains May provide QA/QC documentation support Participate in orientation and training of newly hired employees, as needed Escalate complex customer issues to appropriate individuals/departments Monitor and manage pending lists May administer and track approved release of AP materials according to corporate policy May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP Contact clients to request additional information Handle incoming calls, responding in a professional and timely manner Able to perform all AP Support Specialist I duties, as needed Other duties as assigned QUALIFICATIONS Required Work Experience: 1-3 years related experience Preferred Work Experience: N/A Physical and Mental Requirements: The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance. Ability to stand and work at the bench for long periods of time. Frequent walking and/or standing. May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity Knowledge: Knowledge of basic computer functions Quest LIS knowledge is desirable Knowledge of medical terminology is desirable Skills: Data Entry skills Good clerical, organizational, phone and communication skills EDUCATION High School Diploma or Equivalent(Required) LICENSECERTIFICATIONS While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 8