Analyst

As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be detail-oriented and have excellent data entry and manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and some people management skills. You will have the opportunity to: Enhance your technical knowledge of benefits plans around the world Enhance data, process and project management skills Key Activities Data management and reporting activities Data entry activities Administrative onboarding of new clients Perform data validation and processing work using agreed upon tools, standards and techniques Support the production of benefits plan design and reporting publications Process, project and transaction management Support policy renewal activities Collect, validate and clean benefits enrolment and eligibility data Assist with enrolment processes and ensure beneficiary data is updated Monthly reconciliation of commissions and perform commission estimates Setting up client premium invoices Support claims management Support benefit audit processes Support interactions between clients, WTW and insurance vendors Bachelor's degree required, preferably in a program with heavy emphasis on mathematics or business 2-5 years' work experience either in an insurance company or an outsourcing company doing life and/or health insurance operations processes (e.g. policy administration, renewals, claims, enrolment) Previous benefits or insurance experience a plus Experience with data entry, validation and manipulation (advanced Excel skills are essential) Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint) Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data's applicability/accuracy for the designated purpose Ability to ask the right questions and seek help where appropriate Sense of accountability; owning one's work and taking pride in it Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate Structured problem solving and analytical thinking Continuous improvement mindset - increasing task efficiency and effectiveness with each product or service repetition Strong client service orientation Strong client relationship, interpersonal and team skills Proficiency in English required, good written and communication skills Able to work shift hours Willis Towers Watson is an Equal Opportunity Employer