Ambulatory Service Rep - Radiology Administration - Full-time/Varied
SUMMARY: The Ambulatory Service Representative (ASR) welcomes patients and families on arrival to the ambulatory practice and hospital outpatient areas and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with Children's Hospital guidelines. Responsible for the work related to the patient's pre-registration and in-person registration including the accurate capture and validation of demographic and insurance data, insurance information collection and coding, insurance eligibility verification, and the collection of co-payment (both provider and facility), deductible and other known self-pay amounts. Partners with providers to schedule follow up appointments for patients during the visit as needed, and coordinates appointments with other departments and facilities as needed. Responsible for the provider end-of-day claim closure reconciliation procedures including screening of the charge capture system (ICD-9/10 diagnosis code and provider charge entry), claim creation, encounter closure and registration and front end claim edits for provider billing. Provides general clerical duties to the department and utilizes multiple systems effectively to support and maximize workflow and department operations and ensure accuracy and patient confidentiality (HIPAA). Participates in department projects that result in process improvements and contributes both individually and with the team to support accomplishment of strategic initiatives for the Division.
EXPERIENCE:
- Minimum two (2) years Clerical and/or healthcare experience required
- Secretarial/clerical skills preferred
- Proficient computer skills and aptitude, excellent communication/interpersonal skills as well as the ability to problem solve effectively and handle multiple priorities
- Bilingual skills preferred.
EDUCATION/LICENSES/CERTIFICATIONS:
- High School Diploma/GED required
POSITION DETAILS:
- Full-time, 80 hours per pay period. Varied shifts
PAY RANGE:
LOCATION:
ABOUT VALLEY CHILDREN S HOSPITAL:
Based in Madera, CA, and ranked by U.S. News & World Report as one of the best children s hospitals in the country in seven pediatric specialties and has been open for 70 years. It has grown from a 42-bed hospital to one of the largest pediatric healthcare networks in the Country. With hospitals and clinics located from Sacramento to San Luis Obispo, you are sure to find an opportunity that fits your lifestyle. Valley Children s maintains a family-like atmosphere to more than 3,000 employees and recognizes that employees play an important role in the success of the entire organization, so employees and their families are rewarded with robust benefits.
Valley Children s is proud to have dedicated staff committed to the highest quality of pediatric care. From the moment you enter the doors, you will feel at home. They have a strong presence in the community and tremendous pride for the care they deliver. Many Valley Children s employees have been with the organization for over 10 years while others more than 30 years and they continue to grow their career through supported professional growth and development.
Valley Children s main campus sits in the heart of one of the most beautiful states in the nation, just a short drive from three national parks and your choice of California coastline beaches. No matter your interest, you will have many opportunities for recreation, arts, entertainment, and more.