Adult Health Homes Care Manager
Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future.JOB TITLE: Care Manager
DEPARTMENT: Adult Care Management
SUPERVISOR: Program Manager
POSITION GRADE: 80 salary range: 19.50hr-33hr commensurate with education and experience
ESSENTIAL FUNCTIONS:- Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures.
- Maintains confidentiality and security for all client and staff related materials and/or records.
- Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.
- Demonstrates, promotes and practices cultural competency towards clients through respect and understanding.
- Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family.
- Consistently maintains positive relationships with clients/families and other service providers in the community.
- Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need.
- Maintains the required amount of billable services for each adult on their caseload.
- Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care.
- Assists clients in managing and planning for safety needs and creating individualized safety/support plans.
- Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.
- Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc.
- Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community.
- Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.
- Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client's strengths, challenges, skills, supports, etc.
- Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
- Ensures documentation is accurate and completed on time.
- Participates in regular weekly supervision.
- Remains current in the field, and supports best practice models within the program.
- Participates in ongoing training and professional development provided by the agency.
COMPTENCIES:Leading Self
-Character and Courage (Integrity and Trust)
Leading Others
-Customer Focus
Leading the Organization
-Commitment to Diversity, Inclusion, Justice and Equity
MINIMUM QUALIFICATIONS:A Bachelor's of Arts or Science are preferred,
Or An Associate's Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields.
A strong knowledge of Adult Mental Health preferred.
SPECIAL SKILLS:Valid NYS driver's license in good standing and has use of an automobile.
Flexibility to meet with clients during evening hours if needed.
PHYSICAL REQUIREMENTS:The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs.
Ability to drive
Ability to walk short distances
Ability to use stairs
Ability to leave a location quickly