Admissions Coordinator Livechat Agent

Hollywood, Florida

United Recovery Project
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Description: United Recovery Project provides a full continuum of care for substance abuse rehabilitation and a residential program for mental health. We are seeking a compassionate and motivated individual to join our admissions team. No experience necessary, but must have the qualifications listed below.

Learn more about our programs:

United Recovery Project

URP Behavioral Health

Genesis House


Experience:


• Must be able to type at 40-60 WPM.


• Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.


• Experience preferred, not required. We can train you.


• Knowledge of substance abuse and recovery process preferred.


• Salesforce CRM experience preferred.


• Knowledge of Sales tactics preferred.


Responsibilities of the Admissions Coordinator:


• Receives incoming Chats from those seeking treatment or their loved ones.


• Gathers demographics and information needed for opportunity.


• Identifies customer problems and creates solutions.


• Builds rapport with customers and family.


• Performs basic data entry and computer work.


• Enters all necessary client information into Salesforce.


• Makes outbound calls to old reports in downtime.

• Utilizes sales skills/tactics.


Benefits available to the Admissions Coordinator


• 96 Hours of PTO annually


• Paid Holidays


• Medical, Dental, and Vision benefits


• Supportive work environment


• Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance).


Additional Details:


•Drug free workplace.


•On going sales training & support.


•Must be able to commit to 40 hr work week.


•Must have a reliable source of transportation.


•Must be fluent in English.


United Recovery Project is an equal opportunity employer.



Pay Range $40,000 to $50,000 annually

commensurate with experience.



Requirements:


Compensation details: 0 Yearly Salary



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Date Posted: 04 May 2024
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