Administrative Coordinator

Administrative Coordinator Customer Service

Pay rate: -

Job Designation

The Administrative Coordinator, Customer Service under limited supervision, provides receptionist/administrative support for the customer service team
Performs customer service-related administrative activities in support of business objectives.

Job Core Responsibilities

Receives, reviews, and enters customer purchase orders into the enterprise resource planning (ERP) system.
Creates quotations and Proforma invoices for customer repair orders.
Follow up with customers and internal departments for status an order processing.
Complete necessary trainings to maintain knowledge and skills required for job performance.
Other tasks as assigned, which will typically include supporting the Customer Account Representatives
Regular, consistent, and punctual attendance is required
May need to work and additional hours, as necessary.

Physical Requirements

Approximately 90% sitting and 10% standing/walking indoors.
Lift and carry up to 30 lbs.
Use head and neck in static position, looking up/down and side-to-side.
Perform major hand grasping and fine finger manipulations using both hands.
Perform light lifting from floor, table, and shelf.
Push and pull carts or mobile tables, loaded and unloaded.
Minimal: heavy lifting from floor or higher, bending, twisting, climbing, lifting arms above shoulders, kneeling.
Minimal: exposure to excessive noise, hazardous chemicals, hazardous equipment, uneven walking surfaces

Job Specifications

Education: A Secondary Certificate/High School Diploma or equivalent combination of relevant education and work experience that will allow successful performance of job expectations.
Certifications: Vocational training, apprenticeships, or the equivalent experience in related field
Years of Experience: 1-3 years of relevant experience

Skills:

Strong verbal and written communication skills.
Customer service oriented.
Organized, detail-oriented, and ability to multi-task.
Ability to follow detailed instructions in order to meet deadlines.
Punctual in attendance and in completing assigned work.
Understand the importance of confidential information.
Must be able to work under pressure, manage multiple priorities and meet deadlines.
Display a positive attitude.
Self-starter
Strong communication skills, written and verbal.
Working knowledge of Microsoft Office applications with the ability to comfortably record and enter data into an Excel spreadsheet, communicate via Outlook e-mail, create documents in Word and create/edit PowerPoint Presentations.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.