The details for this position are as follows:
Job Code : RCI-WERK-15957
Job Title: Accounts Receivable Settlement Specialist
Location: Norcross,GA 30071
TOP MUST HAVES:
1) Cash App Experience - ability to process 70 to 100 payments Daily
2) Excel Vlookup Experience
3) Ability to intepret customer remittance and back up, heavy research and reconciliation. Multi-Task, high pressure environment.
The opportunity:
- The Recycle Billing and Accounts Receivable team within the North American Billing Hub of Client is seeking a candidate for the AR Settlement Specialist Role.
- The individual will report to the Accounts Receivable Manager and will work closely with external customers, business unit plants and sales personnel, and the corporate credit and cash application teams.
- This role is 100% processing incoming cash cases from mom and pop accounts to large high volume companies.
- Research and apply previous cases that were not 100% applied.
- You would be ensuring that payments are applied to the appropriate accounts/invoices. Identifies and resolves payment discrepancies and answer inquires pertaining to remittance.
- Requirement is that you process at least 70 cases a day.
- Intermediate or above Excel (pivots and VLOOKUP's and Pivot tables and currently uses on a daily basis. Skillset to fix recurring issues regarding Cash, this could be internally or externally with the customer.
- Out of the box thinking required. Process Improvement Minded. Other 20% will be spent in Portfolio Management and Unmatched UAC.
How will you impact Client
- 70+ Cases process daily, provide application details timely and accurately.
- Ability to hit metrics and deadlines for Cash
- Ability to multi-task, handle multiple projects/functions in a high pressure work environment.
- Ability to intepret customer remittance and back up
- Address payment issues like double payments, lack of remittance etc.
- Ensure UAC Unmatched is addressed and resolved timely
- Full understanding of JDE Automatch Process, the fields it entails and how to fix when not working for a customer
- Has initiative to act, anticipate potential problems and address them early on and fix them
- Intermediate or above Excel (pivots and VLOOKUP's - Used on a daily basis
- Keep the UAC Working File up to date
- Maintain process and procedure documents, so they are always up to date
- Process 1700+ Incoming Payments Monthly
- Process previous UAC Cases per the UAC Working File - Heavy Research and reconciliation
- Pull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's ( for all large accounts), Some customers pay several times a week.
- Reduce the number of prior year cash cases
- Request remittance support from customer ( correct so that it is not a recurring issue)
- Research and provide details of all discrepancies (over and short pays)
- Research and resolve Other UAC Reason Codes for your portfolio - Follow Up on all UAC Reason Codes, per schedule on UAC Reason Codes tab of UAC Working File
- Resolve customer that did not go through JDE Automatch
- Run Unapplied Cash Weekly - Monday - Weds - Friday
- Skillset and drive to fix the recurring Cash Issues so that all UAC goes through the Auto Match Process or Cash App is able to post without our assistance
- Strong attention to detail
- Work UAC Cases Daily as they come in. All cases that come in during the month must be processed in that month.
- Work with SSAR Team to resolve unapplied cash old cases
What you need to succeed:
- Ability to hit metrics and deadlines for Cash
- Ability to follow and understand established procedures
- Ability to interpret customer checks and remittance
- Ability to multi-task, handle multiple projects/functions in a high pressure work environment.
- Ability to set priorities and schedule activities effectively to ensure timely completion
- Ability to set priorities and schedule activities effectively to ensure timely completion
- Ability to think outside the box, not routine processing
- Ability to work independently in a professional manner with a team commitment
- Ability to work independently in a professional manner with a team commitment
- Able to respond quickly to changing demands, processes, and update information
- Absolutely must know how to do vlookups
- At least 3 years' experience with collections/revenue/accounting/AR or related function - Cash Application
- Clear and concise written and verbal communication
- College Degree (accounting, business, or finance) strongly preferred
- Communicate Daily with appropriate customers (internal and external)
- Communicate daily with Billing Analysts personnel on resolution of errors or exceptions.
- Communicate daily with plant personnel on resolution of errors or exceptions.
- Communicate daily with Sales/Brokers personnel on resolution of errors or exceptions.
- Complete Reports Timely
- Drive and motivation to hit metrics and deadlines
- Excellent planning and organization skills.
- Excellent planning and organization skills.
- Has initiative to act, anticipate potential problems and address them early
- High comfort level with systems navigation
- High ethical and performance standards for self and team
- Intermediate or above Excel (pivots and VLOOKUP's)
- Motivation to improve process and procedures
- Order Entry Systems / JD Edwards a plus
- Organization in maintaining status of large customer portfolio
- Proficiency in use of Microsoft Tools
- Strong attention to detail to detect errors and billing errors
- Strong interpersonal skills; excellent written and verbal communications capabilities
- Understands brokerage
- Understands the full cash application process
- Understands the invoicing process and the financial impacts
I look forward to hear from you.