Accounts Receivable

Hybrid Role $47K to $52K

Accounts Receivable

and minimize bad debt expense

Collects on business to business accounts

Performs account reconciliations in order to resolve unidentified deductions or cash application issues

Resolve any customer issues

Negotiate with delinquent customers to set up payment plans

Evaluate orders on credit hold to determine if orders should be released

Evaluate and approve stock orders with extended payment terms before releasing

Evaluate if delinquent accounts should be forwarded to a collection agency

Analyze various collection reports daily that assist with the collection process

Process customer credit card payments and ACH payments along with monitoring and resolving declines

Issue ten-day demand letters if necessary

Research and make decisions on finance charges and other disputed invoices within company guidelines

Provide assistance to other departments and Associates as needed

Provide training for new employees or processes

Review progress of KPIs with management

Answer inbound customer calls

Supervisory Responsibilities: None

QUALIFICATIONS

Required Qualifications

High school diploma

A minimum of two years with major business to business and credit and collections experience required

General PC applications

MS Office applications

Experience with A/R systems

Desired Qualifications

College degree in Accounting, Finance, or Business

Credit experienced

Bilingual (Spanish)