SUMMARY The Accounting Collections Administrator assists the Property Management and Accounting teams with the review and collection of accounts receivable. The Accounting Collections Administrator ensures consistent quality customer service to both internal and external customers.
KEY RESPONSIBILITIES- Develop relationships with tenant contacts for assigned accounts receivable portfolio.
- Research and resolve over payments, short-payments, unapplied payments, duplicate payments, open credits and other open deductions on tenant accounts providing documentation as needed.
- Document tenant collection efforts, conversations with the tenant representative, track tenant receivables and assist in the collection efforts/calls of assigned accounts receivable portfolio.
- Escalate disputes and billing discrepancies to the real estate management team or accounting department as needed.
- Work with accounting department and real estate management team to ensure accuracy in property financial reporting requirements. Assist in preparation of weekly delinquency reports. Assist Real Estate Manager/Senior Real Estate Manager/Regional Manager in compiling monthly and quarterly reports.
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL Some out-of-area and overnight travel may be expected.
MINIMUM REQUIREMENTS Experience: Minimum of three (3) years' experience in accounting and administrative work is preferred. Experience in reading and interpreting real estate leases/contracts is preferred. Real estate knowledge preferred.
Education: High school diploma or equivalency required.
Applicants must be able to pass a pre-employment drug screen.
WHAT WE OFFER- Flexible schedule: Monday-Thursday in office, Friday's optional to work remote
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program - we'll contribute up to $10,000 towards your student loans.
- Tuition Assistance Program
- Employee Stock Purchase Program - purchase shares at a 15% discount
- Comprehensive and progressive Medical/Dental/Vision options
- Summer Hours Program
- And much more.
ABOUT WELLTOWER Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)