Account Supervisor

Job Description

WHAT DOES AN ACCOUNT SUPERVISOR, MARKET ACCESS DO?

This role serves as a day-to-day contact for both clients and agency partners to plan, execute and manage marketing campaigns for their respective brands/products. Demonstrates acumen in strategic development process to execute brand plan and associated tactics.

Works closely with all agency internal departments at EVERSANA INTOUCH, including Analytics, Strategic Planning, UX, Creative and Social Media; managing and overseeing projects from briefing through final delivery. Ensures agency team has clear expectations and is collaborating effectively.

Aligns closely with PMO to ensure all facets of the projects are tracking against set out timelines and milestones and keeps client abreast of any anticipated changes.

The Account Supervisor possesses a keen understanding of marketing strategies, web metrics, research, and other data to assist in client strategic and tactical digital marketing recommendations based on knowledge of the brands they work on along with other senior-level account staff and cross-functional teams

Creation and oversight of client presentation campaign results, POVs, and research findings with support of the appropriate SME teams. Oversight of external relationships, 3rdparty partners on behalf of both the client and agency

The Account Supervisor should be comfortable with participation in crafting marketing strategies, brand and tactical plans/recommendations for clients focused on engaging both traditional market access stakeholders (health plans, pharmacy benefit management companies, integrated delivery networks) as well as HCP/patient initiatives which address access and reimbursement considerations.

Adept in researching services and solutions and collaborating with EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH based on client brand needs and navigating market dynamics.

Works closely with Account Services team to cultivate strong client relationships and work to grow existing account via effective market access solutions.

Responsible to develop SOWs and oversee budget creation/costs for respective client brands

Develops monthly project forecasts aligned to SOW/PO for client and internal agency

Ensures all budget line items are tracking and managed within target goals and objectives set forth in SOW/project briefs.