Account Clerk

Job Title: Account Clerk

Location: Nashville, TN

Duration: 4 Months

Job Description:

Processing Information:

Opens and processes mail.

Generates receipts and vouchers originating in assigned work unit as necessary.

Matches payments made to cashier's office with appropriate licensee's record.

Researches outstanding checks, overpayments, and underpayments and performs cancel and/or re-issue as necessary.

Analyzes submitted documentation to ensure a valid justification for account adjustment requests.

Processes account adjustment requests.

Enters data into electronic databases to ensure accurate processing and record keeping.

Uses electronic office productivity software (Microsoft Word and Excel) to perform daily tasks.

Enters time and leave requests in electronic databases as required.

Interacting With Computers:

Enters and/or revises data from multiple sources into data base.

May post or make adjustments to payments on licensee's record in computer.

Documenting/Recording Information:

Maintains and processes license payment records and accounts for fees to include refunds and returned checks.

Maintains license payment records.

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of routine bookkeeping, or routine clerical auditing work; qualifying experience may be substituted for the required education, on a year for year basis; completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute or vocational school may be substituted for the required experience.

Competencies:

Time Management

Boss Relationships

Listening

Patience

Personal Learning

Self Knowledge

Intellectual Horsepower

Technical Learning

Humor

Integrity and Trust

Knowledge:

Basic knowledge of clerical procedures including but not limited to operation of calculator, basic office equipment, and filing procedures.

Basic knowledge of customer and personal service

Basic knowledge of mathematics (arithmetic)

Basic knowledge of computer operation

Skills:

Basic mathematic skills (arithmetic)

Basic keyboarding skills

Basic organizational skills

Basic reading comprehension skills

Basic speaking skills

Active listening skills

Active learning skills

Abilities:

Basic oral expression ability

Basic written expression ability

Basic oral comprehension ability

Basic written comprehension ability

Basic deductive reasoning ability

Basic mathematical reasoning ability

Basic inductive reasoning ability

Basic problem sensitivity ability

Finger dexterity

Speech clarity

Skills Required:

10-Key Calculator

Balancing/Reconciling

Basic Bookkeeping

Cashier

Collections

Correspondence - General

Customer Service

Data Entry

Emailing

Filing

Internet

Mailroom

Microsoft Excel

Microsoft Word

Printing and Copying

Typing

Verbal Communication