A/R Cash Posting

Lexington, Kentucky

Axelon Services Corporation
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  • " 2 years Cash Posting Experience; Revenue Cycle knowledge
    " Planning and organizing, dependability and attention to detail
    " Revenue cycle knowledge, organization, and computer skills
    " Written, verbal, and social communication, organizational knowledge, empathy, judgment, problem-solving
    " Teamwork, follows proper documentation standards, and responsibility
    " Multitasking, prioritizing, attention to detail, maintain quality regardless of quantity of work
    " Responsibility, personal development, and adaptability

    RECORDS/FORMS
    " Prepare IDIV's, DAV's,
    " Maintain personnel records and correspondence files

    DEPARTMENT SPECIFIC ACTIVITIES
    " Batch and post payments and electronic and manual remittances.
    " Distribute payments according to remittance to appropriate accounts and invoices.
    " Resolve outstanding and undistributed remittances in an accurate and timely manner.
    " Research and resolve issues received to locate and/or correct missing payments.
    " Review and resolve electronic remittance posting errors in an accurate and timely manner.
    " Collaborate with team members on credit resolution.
    " May be cross-trained for credit balance review.

    CUSTOMER SERVICE
    " Address customer concerns with appropriate follow up actions. Notify appropriate supervisor of any concerns.
    " Assume ownership when resolving customer problems
    " Respond in a timely, courteous, and professional manner to all internal and external inquiries and issues
    " Represent the hospital in a professional manor when dealing with customers
    " Greet and maintain a professional attitude with patients, families, representatives, and insurance companies
    " Understand all department policies and procedures for effective resolution of customer concerns
    " Collaborate with teammates and leadership to prevent and resolve process problems

    COMMUNICATION AND DOCUMENTATION
    " Document all actions taken in data systems in an accurate and timely manner
    " Communicate effectively with co -workers, internal departments, supervisors, and management
    " Follow proper chain of command for resolving issues
    " Demonstrate general knowledge of revenue cycle concepts necessary for completion of daily tasks

    PRODUCTIVITY AND/OR QUALITY STANDARDS
    " Achieve productivity goals without sacrificing appropriate quality levels
    " Achieve quality goals without sacrificing appropriate productivity rates
    " Prioritize and carry out tasks based on the importance defined by supervisor and management.

    ADMINISTRATIVE
    " Complete all training courses as required
    " Understand HIPPA regulations and remain HIPAA compliant with all activities
    " Stay up to date and compliant with department policies and procedures
    " All other administrative duties as requested by direct supervisor
Date Posted: 02 May 2024
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