Description:
Company
Boyle Transportation is a highly regarded, technology-enabled provider of secure, validated transportation & logistics services to blue chip clients in the biotech/pharmaceutical and government/defense sectors. Incorporated in 1971, we combine highly skilled people with superior technology and equipment to perform for a demanding customer base. The company is headquartered in Billerica, Massachusetts and operates throughout the US and in/out of Canada.
We are a subsidiary of Andlauer Healthcare Group, a Toronto Stock Exchange-listed provider of healthcare logistics services.
Opportunity
As a member of our Operations team, the successful candidate will communicate with clients, efficiently dispatch assignments to our fleet, support professional driver coworkers, and monitor shipments in transit. Ensure adherence to strict quality, safety, and security protocols for each shipment. This is a salaried exempt position scheduled Monday through Friday for the second shift, usually from 2:00 pm to 10:30 pm; however, specific hours may vary based on business requirements.
Responsibilities:
Accept and process customer requirements, providing accurate documentation for customer review.
Schedule and dispatch professional teams.
Communicate and coordinate shipments with customers, ensuring follow-up requirements are met.
Guide professional drivers through customer procedures at both shipper enroute and receiver facilities.
Make delivery appointments verbally or through web-based platforms.
Address scheduling questions as needed.
Coordinate Canadian shipments inbound/outbound, collaborating with shippers, customs brokers, and teams for smooth entry.
Schedule and coordinate professional drivers' time-off requests.
Maintain teams' over-the-road and available workdays throughout the year.
Respond to quote requests either by pulling from customer-specific contract or utilizing the quote engine to make a recommendation to shift leader.
Coordinate with Maintenance Department to address repairs and schedule preventative maintenance.
Be present during designated hours to manage business need and address the following in a timely manner:
Telephone and electronic communications.
Alert Board
Emergency situations
May perform other duties as assigned by management.
Requirements:
Requirements:
Bachelor's Degree or equivalent military and/or transportation experience in a supervisory role.
Eligible for US government security clearance (US Citizenship Required)
Proficient in Microsoft Word, Excel, and Office
Excellent communication, organization, and teamwork skills
Awareness of corporate culture and public image
Ability to collaborate across departments
Strong decision-making in fast-paced environments
Superior time management and attention to detail
Effective communication with colleagues and customers
Proficient in multitasking
Physical Requirements:
- Must be able to remain in a stationary position 95% of the time.
- Constant operation of a computer and/or other office productivity machinery, such as a copy machine or computer printer.
EEO and Reasonable Accommodations
Boyle is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally recognized basis including, but not limited to: veteran status, race, color, religion, gender, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
It is Boyle Transportation's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws to all qualified candidates with physical and/or mental disabilities. This job description in no way states or implies that these are the only duties performed by the employee holding this position. All employees are required to follow any other reasonable job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments All duties and responsibilities are essential job functions and requirements and are subject to possible modification at any time.
To perform this job successfully, the applicant must possess the skills, aptitude, and abilities required to perform the position proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities required to perform this position.
Compensation details: 0 Yearly Salary
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